Send-an-Email

The "Send-an-Email" node is used to automatically send an email from your bot. It can be sent to any specific user, and the "From" sender can be customized. 

For example, this is a simple bot that automatically sends a discount code via email to the visitor after they give their email address.

• 1. Configuring the "send-an-email" node
  • "to" field
  • "CC" field
  • "subject" field
  • "body" field

• 2. Configure a custom "from:" email address

 1. Configuring the "send-an-email" node in the bot builder

"To" field:

This field specifies the email address(es) that the email will be sent to

Details about this field:

• this fields requires at least one value to be entered
• supports hardcoded email addresses - eg:
  • guy1@email.com

• supports user-properties that you had previously gathered from a user - for example:
  • if your bot has an "Email" node, that node will store the visitor's email address into the user-property "{EMAIL}" - so you can insert {EMAIL} in the "to" field to address an email to their address

• supports multiple (comma-separated) email addresses - eg: 
  • guy1@email.com, {EMAIL}, guy2@email.com

"CC" field:

This field specifies the email address(es) that the email will include in the cc

Details about this field:

• this field is not required
• supports hardcoded email addresses - eg:
  • guy1@email.com

• supports user-properties that you had previously gathered from a user - for example:
  • if your bot has an "Email" node, that node will store the visitor's email address into the user-property "{EMAIL}" - so you can insert {EMAIL} in the "cc" field to copy an email to their address

• supports multiple (comma-separated) email addresses - eg: 
  • guy1@email.com, {EMAIL}, guy2@email.com

"Subject" field:

This field specifies the subject that the email will include

Details about this field:

• this field is required
• supports user-properties that you had previously gathered from a user:
  • ie, "thanks for signing up {FIRSTNAME}!"

"Body" field:

This field specifies the body that will be contained in the email

Details about this field:

• this field is required

• supports user-properties that you had previously gathered from a user - for example:
  • let's assume your bot collects 4 pieces of info about your visitor and stores them as custom user-properties:
    • "nickname" - {CUSTPROP:NICKNAME}
    • "age"- {CUSTPROP:AGE}
    • "favorite"- {CUSTPROP:FAVORITE}
    • "companyName"- {CUSTPROP:COMPANYNAME}
  • you can insert these custom user-properties into the body of your email - for example:

  • Hi{CUSTPROP:NICKNAME}, nice to meet you!
    I'm {CUSTPROP:AGE} years old also!
    {CUSTPROP:FAVORITEPIZZA} is my favorite kind of pizza!
    {CUSTPROP:COMPANYNAME} is a great company to work for!!

• supports HTML, meaning you can achieve any amount of HTML element formatting in the email. For example, this HTML formatted email:

Hi{CUSTPROP:NICKNAME}, nice to meet you
<br>
<img src="https://images.g2crowd.com/uploads/product/image/social_landscape/social_landscape_207b934621cdf17677570de744b35e55/instabot.jpg" width="250" height="140">
<br>
<h1>I'm {CUSTPROP:AGE} years old also!</h1>
<h2>h2 - important</h2>
<h3>h3 - medium</h3>
<h4>h4 - not important</h4>
<br>
<b>bold - {CUSTPROP:FAVORITEPIZZA} is my favorite kind of pizza!</b>
<br>
<br>
<i>italics - I heard {CUSTPROP:COMPANYNAME} is a great company to work for!!</i>
<br>
<br> horizontal rule
<hr>

<ul>
    <li>list item 1</li>
    <li>list item 2</li>
    <li>list item 3</li>
</ul>
<br>
<a href="https://instabot.io">Here is a link to instabot.io</a>

would send an email that appears like this:

2. Configure a custom "from:" sender:

You may notice that by default, the "from:" field of the emails originate from noreply@instabot.io

You can change this value by configuring a custom "from:" to any email address that you have access to. To customize it:

• 1. Go to "Integrations" --> "Send an email"
• 2. Enter the custom email address you want to use in the "from:" field, then click "Authenticate Email"

• 3. Click the authentication link that's sent to that email address

• 4. Upon clicking the link, you'll be sent back to the email authentication page and see that your custom email address has been successfully authenticated

• 5. Now, all emails sent from the "Send-an-email" node will be sent from this custom email address