Net Promoter Score (NPS)

With the NPS (Net Promoter Score) node, you can easily collect feedback from your users and measure it reliably using the industry standard promoter score. By collecting net promoter score, you are able to monitor the change in your customer's feedback over time and understand if the work you're doing is trending in a positive or negative direction.

Select this node type in the Advanced group of the bot builder menu to start tracking NPS in your bots!