A "User's Name" node is similar to a Free Text node in that it allows the user to enter text freely. The advantage of using this node type instead of a Free Text node is that the response will be saved to the "Full Name" user property by default.
So this reduces a step for you in order to collect the data for the lead. By saving as the Full Name user property, Instabot will automatically parse out the user's response into the First Name and Last Name user properties.
For example, if a visitor enters their name as "Joe Schmoe", Instabot will automatically assign:
- Full Name = Joe Schmoe
- First Name = Joe
- Last Name = Schmoe