A multiple choice node asks the user to select a button from a list of predefined options. Multiple choice options are configured when building the bot, and the user must choose one of the available options to continue down the bot path.
Multiple choice nodes allow the user to select from a list of text or image options.
Multiple Choice node - Buttons with text
An example of a multiple choice node might say: “What season are you looking to travel in?” with button options including: Summer, Fall, Winter, Spring.
You can also toggle the "Limit user to selecting only 1 button" setting to allows users to choose more than one option.
Multiple Choice node - Buttons with Images
Multiple Choice nodes can be enhanced further by adding images and description fields to create a card like view of each option. Adding media content is useful to visually illustrate or further explain the difference between each multiple choice button.
See an example below of how Multiple Choice buttons with images will appear when added to your bot.
Multiple Choice node - Allowing users to upload a file
Multiple Choice node also can be configured in a way that provides a user with the ability to upload a file to your bot. This is a powerful tool that allows to collect information and build a thorough user profile more efficiently.
See an example below of how Multiple Choice node can be configured for this user interaction.